Frequently asked questions

Cleaning machines

How long is the warranty?

Jet3 comes with a standard 1-year manufacturer’s warranty and replacement parts are always available, however it is built with durability in mind.

How do I know which brushes to use?

We will help make the recommendation, but you can also see online which brushes and pads can be used for which type of flooring.

Can I purchase spare or replacement batteries?

Yes, the Jet3 batteries do not use Lithium Ion, so are much cheaper to replace than other cleaning machine batteries.

How will I know when my machine is fully charged?

When charging the machine, the red light will show. When the battery is fully charged the light will show green. A full charge from flat will take approximately 8 hours.

How long does the battery last?

The battery lasts for up to 4 hours, dependent on usage and job.

How often do I use MotorScrubber?

MotorScrubber is there to do the deep cleaning jobs in areas that are most tough to reach. Use MotorScrubber on a weekly basis to bring your floor and surfaces back to health.

Where can MotorScrubber be used?

MotorScrubber can be used on a variety of surfaces with its different brush attachments. Let us know your requirement and we will give you the correct package.


How does storm work?

The storm was built specifically to apply a consistent layer of cleaning or sanitising solution. Storm can be used as a cleaning applicator, which puts less strain on the user compared to consistent use of a spray bottle.

Is the storm a fogger?

No, Storm is considered a liquid applicator, and does not heat or vaporise a solution and therefore is safer to use than a fogging system. We do not advocate the use of foggers, hence why Storm is our go-to choice.

What can I use in the Storm?

Any cleaning product, sanitiser or disinfectant can be put through the storm. However, do not use Storm for any application of paint or thicker fluid.